Careers

We’re looking for skilled ninjas in the kitchens, and super cool tattoo-loving baristas to join our new team in Cyprus! Experience is definitely a bonus, but your awesome attitude will take you much further than you think! Positions will continue to open as we spread across the Country, so if you know a friend, who knows a friend – let them know that FFK has touched down!

Positions

CALL-CENTER STAR (PART-TIME)

Our team is getting bigger, and we’re looking for a Call Center Star!

Candidate must have excellent communication skills in both English and Greek, must be uber-polite, calm and collected! Somebody who is sharp, and looking to make a few extra bucks!

Part Time Hours: 10:00-14:00

Salary: €5 per hour from Monday – Friday

Responsibilities: 

  • Handle in-house and our-bound calls to customers
  • Manage and resolve customer complaints promptly and efficiently
  • Identify and escalate priority issues with management when needed
  • Prioritise dispatching of delivery orders
  • Accurately enter customer details and orders into POS system

Candidate Profile:

  • Excellent communication in Greek and English
  • Must be polite, calm, and collected
  • Great at multitasking
  • Must be IT literate
  • Punctual
BARISTA

Prepare and present quality beverages according to standard recipes.

Main Job Tasks, Duties and Responsibilities:

  • Greet all customers and present beverage menu
  • Discuss beverage items, make suggestions and answer any inquiries
  • Describe current promotions and new products
  • Take customer orders accurately and with attention to detail
  • Operate coffee making equipment
  • Prepare and present beverages according to established recipe and presentation standards
  • Serve prepared food items
  • Record and accurately process purchases using the POS system
  • Collect and process payments from the customer including cash, credit and debit cards
  • Comply with health, safety and hygiene guidelines and regulations
  • Ensure customer service stations are well stocked
  • Maintain clean and hygienic work area
  • Dismantle and clean machinery as needed
  • Display merchandise in an attractive and functional manner
  • Monitor and order inventory
  • Stock inventory according to storage requirements
  • Complete opening and closing duties for each shift

Education and Experience:

  • High School Diploma preferred
  • Experience with coffee making equipment
  • Working knowledge of all forms of coffee and standard beverage recipes
  • Basic numeracy and money-handling skills
  • Able to read and speak fluently in Greek & English
  • Able to stand for long hours
  • Able to lift and carry moderate amounts of weight

Key Skills and Competencies:

  • Sense of urgency
  • High energy level
  • Organisational ability
  • Customer service orientation
  • Communication skills
  • Team member
  • Honesty and integrity
  • Reliability
  • Stress tolerance
COOK

Oh, so you’re a #cook – well we have news for you. There may, or may not, be a competition for best tattoo in the kitchens at FFK!

If it sounds like you could win, we want to chat, and we want to know all about why your passion for food, enthusiasm and fancy tattoos are a good fit for us and our team of uber talented individuals! Somebody with experience is always a bonus, but your positive attitude and willingness to be a team player, counts for much more!

Read more, to find out about our cook’s Tattoo Kitchen Competition, and of course that job opening we mentioned. (somewhere)

Experience

  • Yes, you need a solid background of various kitchen equipment (grill, oven, etc.)
  • Should know how to follow recipes, methods, and the chef’s instructions
  • Experience in Hot & Cold Kitchen is a must!

What you will need to know:

Hot Kitchen

  • Preparation and storage of ingredients, station, garnishes, and pass
  • Checking and labelling of all orders & daily stock
  • Cleaning & restocking stations, pass & section fridges

Cold Kitchen

  • Preparation and storage of ingredients, stations, fridges, and freezes
  • Cleaning & restocking stations, fridges & freezers
  • Keeping dry store, section fridges & freezers clean
  • Checking and labelling of all orders & daily stock

What we’ll like to see:

  • An awesome Team Player!
  • Punctuality
  • Squeaky clean
  • Dependable.
  • Fast & organized
KITCHEN ASSISTANT

Kitchen Assistant, or Ninja needed. Same same.

You read right – because we know that Kitchen Assistants are also superhuman ninjas! If you have experience, passion and enthusiasm for anything tasty, dust off your ninja sword because we need to talk.

Experience:

  • Experience in Hot & Cold kitchen environments is a plus

What you will need to know:

  • Cleaning, drying & storing all gastronome, pots, pans & kitchen utensils
  • Keeping all areas of the kitchen clean at ALL times
  • Assisting the cooks in receiving deliveries, cleaning, preparing, and storing all food items.
  • Assisting the cooks in keeping dry stores, fridges, freezers & all kitchen areas clean & tidy.

What we’ll like to see:

  • A great Team Player!
  • Positive attitude
  • Squeaky Clean!
  • Punctual & Fast
SHIFT LEADER

Some call them “Shift Leaders”, we call them “#Superheroes”. Know anyone with a cape?

Because we’re looking for that problem solving, critical thinking, positive minded superhero to blow us away! Your fancy tattoos are more than welcome, along with your experience in the F&B industry – coffee to be specific. If you’ve walked the road to fight off villains and bad-guys, we need to talk. 

Experience – yes, you should be passionate in all-things coffee, brewing methods and specialty drinks and have exceptional leadership, organizational and customer care skills.

What you’ll need to know: 

You need to know the following like the back of your hand! An absolute BOSS at these!

  • Operating and monitoring equipment and reporting any maintenance needs
  • Recording and accurately processing purchases using POS system
  • Preparing and serving beverages according to established recipe and presentation standards, and serving prepared food items
  • Collecting and processing payments from customers including cash, credit, and debit cards
  • Opening and closing registers, accounting for the daily intake and preparing cash deposits
  • Ensure compliance with company policies, health, and safety standards
  • Communicating Customers’ feedback to the Store Manager e.g., new menu items recommendations
  • Supervising employees, assign duties and create a shift schedule
  • Monitoring team performance ensuring all duties are performed efficiently, whilst checking for quality and thoroughness
  • Opening and closing the store
  • Manage storage areas and put away all deliveries when they arrive

What we like to see:

  • A welcoming and friendly attitude when greeting and engaging with customers
  • A person who can take the initiative and make recommendations, educate customers on the menu, and answer any questions accordingly
  • Attention-to-detail – placing orders carefully!
  • A Leader – Delegating and completing tasks on a checklist and ensuring completion before the shift is over
  • A positive attitude and strong work ethics, leading by example
  • Coaching team members and training the new staff
  • Transparency – reporting any issues that arise during the shift to management
  • Manage employee requests and transgressions
  • Handling customer issues and employee disputes
  • Being flexible to work various shifts throughout the weekly schedule

Contact form

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Agia Paraskeui 3, Office 101 B,
Engomi 2412, Nicosia – Cyprus

+357 22 270 073